Hp Officejet Pro L7680 Printhead Problem. Make sure the printer is loaded with unused white paper. One can buy a new printer for that amount of money.

The solution provided from the person in india is to spend $199.98 for a unlimited software upgrade with no guarantee the printhead problem would be resolved for a four and half year old printer. Lift up on the gray latch behind the cartridge carriage that holds the cartridges. Any ideas would be appreciated.